High Desert Queen Western Longhorn Graphic -Unisex Tshirt /Hoodie/Sweatshirt

We do not accept returns or exchanges unless the item is damaged, incorrect, or defective.

If you experience any issue, please contact us within 2 days of receiving your order at:

support@usalibertystore.com

Please include:

• Your order number
• A clear photo showing the issue

REFUND / RESEND POLICY

We offer refunds or replacements in the following cases:

• Damaged or poor-quality printed item
• Incorrect item received (wrong design or product type)
• Wrong size sent by us
• Item not received within 30 days (U.S. orders) or 60 days (international orders)

Please contact our support team at:

support@usalibertystore.com

We will assist you in arranging a replacement or refund as soon as possible.

Replacement orders follow normal production timelines:

• Processing: up to 7 business days
• Delivery: approximately 2–4 weeks

Customers are not required to pay any replacement or reshipping fees in these cases.

Refunds are processed once approved. Funds typically return to your account within 3–10 business days, depending on your bank.

NON-REFUNDABLE CASES

We do not accept refunds or replacements in the following situations:

• Customer selects the wrong size
• Incorrect shipping address provided by customer
• Customer dissatisfaction with material or personal preference
• Order changes requested after production or shipment
• Products returned without prior authorization from USALibertyStore

IMPORTANT NOTES

• Handmade items: Issues must be reported within 7 days after delivery.
• Printed items: Issues must be reported within 30 days after delivery.

Requests submitted after these periods may not be eligible for support.

SPECIFIC CASES

Order Modification or Cancellation

You may request order modifications or cancellations within 10 hours after placing your order.

After this period, or once production begins, changes or cancellations are no longer possible.

Customer Ordered Wrong Size

All items are made-to-order.
We are not responsible for incorrect size selection made by customers.

Please carefully review the size chart available on each product page before ordering.

Damaged or Incorrect Item

Although uncommon, if you receive:

• A damaged item
• Poor print quality
• Incorrect product

we will provide a free replacement or refund.

Please send:

• Order number
• Clear photo of the issue
• Photo of package label or QR code to:

support@usalibertystore.com

We will arrange a replacement or refund based on your preference.

Order Not Received

If your order has not arrived within:

• 30 days (U.S.)
• 60 days (International)

(excluding processing time of 4–8 days),

please contact us for assistance or a refund.

This policy excludes delays caused by incorrect shipping information provided by the customer.

Order Lost / Returned Due to Incorrect Address

Please verify your shipping address carefully before placing your order.

We are not responsible for orders lost due to incorrect addresses.

If a package is returned to sender because of:

• Wrong address
• Failed delivery attempts
• Package not collected in time

we reserve the right to resend the order. Refunds are not available in these situations.

Need Help?

If you have any questions, please contact us:

Email: support@usalibertystore.com Response time: 1–2 business days

SHIPPING PRICE

📅 JULY 4TH CUT-OFF DATES

U.S. & Canada Orders: $6.99 shipping  ✅ Free Shipping on orders over $89

International Orders: $9.99 shipping ✅ Free Shipping on orders over $89

Estimated Delivery Time

Please note:

Estimated Arrival Time = Production Time + Shipping Time

Shipping time is calculated from the date your order leaves our facility until delivery to your address.

Production and shipping times may vary depending on product type and delivery destination. All timelines are estimates only.

Orders Containing Multiple Items

If your order includes multiple items, they may arrive separately.

Apparel items such as T-shirts and Flag are typically shipped together from the same production facility.

Decals and Handmade items may also ship together if produced at the same location.

Orders containing products from different categories (for example, a T-shirt and a Decal) may be shipped separately. Each shipment will include its own tracking number.

We appreciate your understanding if packages arrive at different times.

Risk-Free Shipping Guarantee

If your order does not arrive within 60 days, you are eligible for a full refund for that item.

If your order is missing, please contact us at:

support@usalibertystore.com

Our team will investigate the issue (typically within 3–5 business days) and arrange a replacement or refund once the investigation is completed.

Customs and Taxes

All prices listed on our website are shown in U.S. Dollars (USD) and do not include import duties or taxes.

Depending on your country, customs fees, import duties, or taxes may be charged upon delivery. These fees are determined by your local customs authority and are the responsibility of the customer.

USALibertyStore is not responsible for customs delays.

For more information, please contact your local customs office.

Wrong Address Disclaimer

It is the buyer’s responsibility to ensure the shipping address is entered correctly.

Due to strict processing timelines, we cannot guarantee address changes once an order has been placed.

We are not responsible for packages delivered to incorrectly entered addresses.

If an order reaches your country and:

The customer refuses delivery, or

Delivery attempts fail repeatedly,

we reserve the right to abandon the package. Refunds will not be issued in these situations.

Contact Information

USALibertyStore

Address: 1500 N Grant St Ste N Denver CO 80203 US

Email Support: support@usalibertystore.com

Support Hours:
Monday – Saturday, 7:00 AM – 5:00 PM